For Business

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For Business

ZDW Pro team has over 10-years IT support experience aross various industries, plus 24/7 on site services, we are the trusted IT partner to you. Our IT Support plans are customized to fit your needs so that you can worry less about IT and spend more time running your business. Small and medium businesses can fare well in today’s tough economy by outsourcing your IT to us.

Our services include:

1. New Company ALL IT Needs Consultation

2. Help Desk Support on Windows and Mac OS (Desktop, Laptop)

  • Popup Ads Windows, Virus, Trojan & Spyware Removal
  • Email Client Software Database troubleshooting, repair and recovery (Outlook, Mac Mail, Entourage, etc.)
  • Hardware installation, upgrade, troubleshooting and repair
  • Operating system support (Windows, Mac)
  • Network Printer/Scanner installation and troubleshooting
  • Emergency Data Recovery
  • Password Recovery (OS System, ACT, Outlook, Quickbooks, Peachtree, Quicken, etc.)

3. Professional Server Support

  • Group police
  • Add volume users to the system, like schools, they need to add new many users in their system every year.
  • Replace old Domain controller, change role of Domain controller or add one more Domain controller.
  • AD Management
  • File security

4. RAID System

  • RAID system installation.
  • Replace the defective hard disk in your RAID system.

5. Networking

  • Cable, DSL, T1 or other internet services installation and troubleshooting. We can also recommend some internet access services which meet your requirement
  • Advanced Router/ Switch/ Firewall Configuration, Trouble shooting. Various network vendor’s products supported: like Cisco, Juniper and soho prouduct (Linksys, Netgear, DLink)
  • VPN, Web Server, FTP server, Email Server,
  • Business Data/Voice Cabling

6. Company Security

  • Digital Surveillance System design and installation
  • Alarm System

7. Professional Data Backup Solutions (on-site, off-site)

8. SQL Language Support(Access, Mysql, and Ms sql)

9. Quality SQL Web Application Design and Programming (JSP, PHP with Mysql or MS SQL)

10. Professional Business Website Design

We recommend

Here is a list of services and service providers that we highly recommend to you. We have been using each of these for a long time to support our business and other businesses that we work with. Please click on these service providers’ icons to start your trial.

Carbonite Business gives you secure, automatic & affordable online backup, plus access to your files anytime, anywhere.
◾Backup for unlimited computers, external hard drives and NAS devices
◾Free Valet Install
◾Encrypts your files for privacy
◾HIPAA Compliant
◾Tech expert support available daily